BOOKSTORE REFUND POLICY

In order to receive a refund for a returned textbook:
1.      A receipt must be presented as proof of purchase. No receipt, no refund!  Please be sure you receive a receipt upon purchase of the textbook.

2.      You have 10 business days from the date of purchase to return the textbook for a refund.

3.      A Textbook must be in new condition (unused & unmarked) unless the textbook was purchased used.

4.      Textbooks marked “Not Returnable if Opened” cannot be returned if opened.

5.      All components must be returned with textbooks that are packaged with study guides, access codes, CD’s, cassettes, etc.

6.      A refund form has to be completed in order to receive a refund. A name, address, social security/ID number, and signature will be required.  The completed refund form with textbook receipt will be submitted to our business office for check processing. (Submitted receipt will be kept on file in business office.)

7.      A refund check will be mailed from our business office to the address provided on the refund form. (No cash refunds.)  Allow up to four weeks for the refund to be processed.